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Why am I getting an authentication error when I try to export hours to QuickBooks Online?

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If you are trying to export hours from TSheets to QuickBooks Online and you see the following error message: "Internal error: 3200:message=Exception authenticating OAuth; errorCode=003200; statusCode=401", the authorization token from Intuit has expired.

To reauthorize the connection:

  1. In TSheets, at the top right, click QuickBooks > Preferences.
  2. In the Preferences window, click the Disconnect from QuickBooks link.
  3. Click Connect to QuickBooks.
  4. In the next window, log in to your Intuit account, and select the company file you want to sync with TSheets.
  5. Click Continue > Authorize.
  6. Back in TSheets, click QuickBooks Export.

If you are still having issues, contact our Support team. 

 

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