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How to Sync with TSheets After Upgrading Your Version of QuickBooks Desktop

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Note: These steps are only necessary if you are integrated with QuickBooks using the Web Connector.

Before you upgrade:
  1. Make sure to save your QuickBooks Desktop (QBD) company file to your computer.
  2. Open the Web Connector and, next to the TSheets application for your company, click Remove
  3. In QuickBooks Desktop > Edit > Preferences > Integrated Applications > Company Preferences > Select TSheets > click Remove > OK
After you upgrade:
  1. Using the new version of QuickBooks, open that file.
  2. On the same computer, open Web Connector and TSheets.
  3. At the top right of TSheets, click QuickBooks, and select Preferences.
  4. Click the blue web connector.qwc link (please note the 4 digit password found on the same page for later). 
  5. When the file has downloaded, select Open or Run.
  6. On the security window, click OK.
  7. On the QuickBooks - Application Certificate window, choose Yes, whenever this QuickBooks company file is open.
  8. On the access confirmation window, click Done.
  9. From Web Connector, enter the 4 digit password from Step 4.
  10. Check the box to the left of the TSheets application, and click Update Selected.

If you encounter any problems, contact TSheets Support. 

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