If you can't figure out how to do something, or if you think any of the TSheets apps aren't working correctly, please let us know! We'll patiently walk you through the steps needed to accomplish your task, help you troubleshoot, or, if necessary, quickly escalate technical issues.
Live support is available Mon-Fri, 5am – 9pm MST and Sat – Sun, 8am – 5pm MST!
- US: +1 (888) 836-2720
- AU: +1 (800) 989-143
- UK: +44 (808) 164-0610
From any TSheets web page (such as tsheets.com), on the right, click the blue "Live Chat" tab. This tab also appears at the bottom left of your company's TSheets dashboard.
Note: if Chat is not available, the button will say "Support" and provide you with an email option instead.
TSheets Computer App
- If you haven't already, sign into your TSheets account.
- At the top right, click the help icon () > Contact Us.
TSheets Mobile Apps
- On your Android or iOS, if you have not already, sign into your TSheets account.
- Tap Settings or More > Settings.
- Tap Help & Support > choose one of the help options.