Find answers in our knowledge base

How to Contact TSheets Support

« Go Back

Article Detail

Rich Text Description
If you can't figure out how to do something, or if you think any of the TSheets apps aren't working correctly, please let us know! We'll patiently walk you through the steps needed to accomplish your task, help you troubleshoot, or, if necessary, quickly escalate technical issues.

Live support is available Mon-Fri, 5am9pm MST and Sat – Sun, 8am5pm MST!


Contact Options



  • US: +1 (888) 836-2720
  • AU: +1 (800) 989-143
  • UK: +44 (808) 164-0610

Live Chat

From any TSheets web page (such as, on the right, click the blue "Live Chat" tab. This tab also appears at the bottom left of your company's TSheets dashboard. 

Note: if Chat is not available, the button will say "Support" and provide you with an email option instead. 


TSheets Computer App

  1. If you haven't already, sign into your TSheets account.
  2. At the top right, click the help icon () > Contact Us.

TSheets Mobile Apps

  1. On your Android or iOS, if you have not already, sign into your TSheets account.
  2. Tap Settings or More Settings
  3. Tap Help & Support > choose one of the help options. 

Need help? We’re here for you.
Mon-Fri, 5am – 9pm MST
Sat – Sun, 8am – 5pm MST
Chat with us!
us: +1 (888) 836-2720
au: +1 (800) 989-143
uk: +44 (808) 164-0610

Was this document helpful?


Sorry this document wasn’t helpful. How can we improve it?

Characters Remaining 255