Find answers in our knowledge base
 
Schedule
Article

How to Change and Delete Shifts

« Go Back

Article Detail

 
Rich Text Description

Notes:

  • Only administrators, managers, and employees granted the "Manage schedules for their group" permission can change or delete shifts.
  • When a shift is changed or deleted, all employees assigned to that shift are notified, and all of their calendars are updated.
 
   
 

How to Revert a Published Shift to Draft Status

  1. Select the shift, and click Edit.
  2. Click Save Draft.
 
 

How to Change or Delete a Shift Assigned to One Employee

To change a shift:

Do one of the following:

  • Double-click the shift, make your changes, and click Publish.
  • Drag the shift, and click Publish.

To reassign a shift:

Do one of the following:

  • Double-click the shift, click the "X" next to the old name, enter a new name, and click Publish.
  • In VIEW BY > Employee, click and drag the shift to another employee.

The previously and newly assigned employee will receive notifications.

To delete a shift:

Click the trashcan icon () › Delete. The shift will be removed from the employee's calendar, and they will receive a notification.

 
 

How to Change or Delete a Shift Assigned to Multiple Employees

To change a shift:

  1. Next to VIEW BY, select Job or Customer.
  2. Do one of the following:
    • Double-click the team shift, make the changes, and click Publish.
    • Drag the shift, and click Publish.

If you are in VIEW BY > Employee:

  1. Double-click the shift, and make your changes.
  2. Select EDIT ALL, and click Publish.

To reassign a shift:

Do one of the following:

  • Double-click the shift, click the "X" next to the old names, enter new names, and click Publish.

The previously and newly assigned employees will receive notifications.

To delete a shift:

Click the trashcan icon () › Delete. The shift will be removed from the assigned employees calendars, and they will receive notifications.


Need help? We’re here for you.
Phone
Mon-Fri, 5am – 9pm MST
Sat – Sun, 8am – 5pm MST
Chat with us!
us: +1 (888) 836-2720
au: +1 (800) 989-143
uk: +44 (808) 164-0610

Was this document helpful?

 
   

Sorry this document wasn’t helpful. How can we improve it?

Characters Remaining 255