TSheets places a “lock” on timesheets when they are exported to QuickBooks to tell the system not to export them again. If you need to edit or delete a timesheet in TSheets, use the Unlock Exported Time tool.
This feature is still in Beta and is not yet available in all accounts. If you do not see this option, please reach out to TSheets Support to help you unlock time.
This is only available for QuickBooks Online and QuickBooks Desktop integrations.
Time can only be unlocked up to 90 days in the past.
QuickBooks Desktop only: Before re-exporting time, delete the timesheets from QuickBooks Weekly Timesheets to prevent duplication.
If you don’t want to re-export the timesheets, reach out to TSheets support to re-lock those timesheets.
How to unlock time:
In TSheets, go to the QuickBooks dropdown and select Unlock Exported Time.
Choose a Start Date and an End Date.
Click All employees and select individuals, groups of employees, or all employees to unlock time for.
The timesheets that will be unlocked are displayed for reference. Click Unlock Timesheets.
In the notice that displays, click Confirm unlock.
Go to Approvals and choose the same date range and employees you chose to unlock.