Frequently Asked Questions ← Knowledge Base Does TSheets keep track of my time when I'm not logged in? Does TSheets work on a Mac? How do I find my account URL? How do I reset my password? How do I stop receiving TSheets emails? How long will TSheets store my timesheet data? How to unsubscribe from emails? I am interested in the Text Message add-on, but I don't live in the U.S. or Canada, any suggestions? I have questions about TymeShift I forgot my password, how can I reset it? I forgot my username, how can I retrieve it? Mobile Apps Don't Require Password Changes TSheets Touch won't let me past the login screen What happens when I delete an employee? Why isn't my timezone correct? Will TSheets work on my PC? What happens if someone forgets to clock out? How do I add a timesheet? What is an account URL? I set up job codes, why can't I clock in under them? I accidentally deleted a job code, can I get it back? What are Groups and Group Managers? Is there a limit on job code character length? How do I cancel my TSheets account? How secure is TSheets? Why isn't the Time Slider saving my employee list? How to Setup the QuickBooks Integration? Why am I getting an authentication error when I try to export my timesheets?