Product Help

Knowledge Base

  1. Getting Started 

    1. How to Get TSheets on Your Computer
    2. How to Get and Navigate the TSheets Mobile Apps
    3. Red Carpet Account Setup
    4. Employee Training
    5. Printable Quick-Start User Guides
  2. Administrators 

    1. Administrator's Getting Started Guide
    2. How to Clock In/Out All Employees or Multiple Crews (Mobile)
    3. About Permissions
    4. How to Set Up Mobile Clock In and Out
    5. How to Enable Employees to Clock In and Out via Mobile
  3. Managers 

    1. Manager's User Guide (Computer)
    2. How to Clock Your Crew In, Switch Jobs or Customers, and Clock Out
    3. How to Clock Your Crew In, Switch Jobs or Customers, and Clock Out via Text
    4. How to Create an Employee Timesheet
    5. How to Edit or Delete an Employee's Timesheet
  4. Employees 

    1. How to Make Changes to Your Profile
    2. How to Sign Out Automatically After Clocking In and Out
    3. How to Adjust Your Clock-in and Clock-out Times
    4. How to Edit or Delete Your Timesheet (Computer)
    5. How to Edit or Delete Your Timesheet (Mobile)
  5. Payroll 

    1. How to Integrate TSheets with Any Payroll Solution
    2. How to Integrate TSheets and QuickBooks Online (QBO)
    3. How to Integrate TSheets and QuickBooks Desktop Using Web Connector
    4. How to Manually Integrate TSheets and QuickBooks Desktop Using Web Connector
    5. How to Integrate TSheets and QuickBooks Desktop (QBD) Using Sync Manager
  6. Reckon 

    1. How to Integrate TSheets and Reckon Accounts
    2. How to Manually Integrate TSheets and Reckon Accounts
    3. About Reckon Integration Preferences
    4. Reckon Integration Frequently Asked Questions
    5. How to Map Reckon Payroll Items
  7. Frequently Asked Questions (FAQ) 

    1. How much battery power does TSheets use?
    2. How does GPS tracking work?
    3. How much data does the TSheets app use?
    4. Where in the world does TSheets work?
    5. Which internet browsers can I use to access TSheets?
  8. TSheets Account 

    1. How much will my account cost?
    2. How to Reduce Your Bill with FlexForce
    3. Do I get to keep my trial account when I decide to purchase TSheets?
    4. How to Sign Up for a Paid Account After Your Trial
    5. When will my payment card be charged?
  9. Internal 

    1. PRO SUPPORT: Welcome Email (PRO Team Use)
  10. Stumped? 

    1. I click Clock In, but nothing happens. What's going on?
    2. Why Isn't Twitter Sending Me Messages When I Clock In?
    3. Intuit Sync Manager crashes each time I try to set it up.
    4. Why does TSheets tell me to update my web browser when I'm using Internet Explorer?
    5. TSheets Touch won't let me past the login screen
  11. All articles 

    1. How much will my account cost?
    2. Manager's User Guide (Computer)
    3. How to Get TSheets on Your Computer
    4. Administrator's Getting Started Guide
    5. How to Integrate TSheets and Reckon Accounts
    166 articles 

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