Customer Help and Feedback for TSheets.com

We heart customers. It’s more than a motto. It’s the core of what makes TSheets tick. So we aim to prove it everyday. Our promise to you is to go beyond words and take actions to make things happen for you.

Knowledge Base

  1. Account Settings 

    1. How do I log out automatically after clocking in?
    2. How do I set up overtime on my account?
    3. How to adjust my week start day?
  2. Billing 

    1. Do I get to keep my trial account when I decide to purchase TSheets?
    2. How do I add a new credit card to my account?
    3. How do I sign up for a paying account after my trial?
    4. How do I view my payment history?
    5. How do I view my payment schedule?
  3. Frequently Asked Questions 

    1. Does TSheets keep track of my time when I'm not logged in?
    2. Does TSheets work on a Mac?
    3. How do I reset my password?
    4. How do I stop receiving TSheets emails?
    5. How long will TSheets store my timesheet data?
  4. Getting Started 

    1. Logging In and Out
    2. Adding Employees
    3. Manager 'Beginner's Guide'
    4. Creating Job Codes
    5. Clocking In and Out
  5. QuickBooks Integration 

    1. Where to Start with QuickBooks?
    2. Getting Started with QuickBooks
    3. How to Install the QuickBooks Integration?
    4. Can I update QuickBooks and still have it sync with TSheets?
    5. QuickBooks Online Integration Setup
  6. Reports 

    1. TSheets Reports
    2. Running Reports
    3. Project Report
    4. Approvals Report
    5. Payroll Report
  7. Stumped? 

    1. GPS Only Shows a Blank Map
    2. Why Isn't TSheets Recording GPS Information?
    3. I click to clock in, but nothing happens. What's going on?
    4. Why Isn't Twitter Sending Me Messages When I Clock In?
    5. Intuit Sync Manager crashes each time I try to set it up.
  8. Timesheet Management 

    1. Can I round my timesheets?
    2. How do I add notes to timesheets?
    3. How do I change jobs during a shift?
    4. How do I clock in / out?
    5. How do I edit or delete a timesheet?
  9. User Guide 

    1. Creating and Managing Job Codes
    2. Importing Job Codes
    3. Moving Job Codes
    4. How to edit job codes
    5. Deleting Job Codes
  10. ZenPayroll 

    1. TSheets and ZenPayroll: An Overview
    2. How to link TSheets with ZenPayroll.
    3. How do I Export Timesheets to ZenPayroll?
    4. TSheets and ZenPayroll: F.A.Q.'s
  11. All articles 

    1. Do I get to keep my trial account when I decide to purchase TSheets?
    2. Can I round my timesheets?
    3. How do I log out automatically after clocking in?
    4. Does TSheets keep track of my time when I'm not logged in?
    5. GPS Only Shows a Blank Map
    114 articles 

Feedback and Knowledge Base